But now? Who really knows why this is happening or who can change it? I have tapped every resource I have found to assist me in getting my things delivered. Still-no progress. By the way, in the past when I requested redelivery this website never rejected my email address with its current claim of absent validity. It's definitely a conundrum at best. I completely agree with all you said.
I too have made many legitimate complaints over the years for many problems with the system and mail carrier mistakes and it always falls on deaf ears.
I might as well be dealing with one of those out of country customer service reps from other companies that just give you lip service and nothing ever gets done. We can't even sue them because the gov protects itself from it so they basically give themselves a permission slip to abuse the public. When I've complained in the past about legitimate problems with the postal service, I get nasty notes in my mailbox from the carrier complaining about the height of my mailbox or deep ruts in front of my box caused by them peeling out , or my mail suddenly gets returned to sender or mail box left open for people to steal my mail, or deliver my mail when it's on hold, or delivery suddenly stops for weeks and no one knows where my mail is going to which I suspect is just getting tossing it their trash.
Isn't it illegal for them to retaliate on the public when they are "tampering" with people's mail? Anyone else in the general public would be prosecuted for tampering with mail. If we can't sue the USPS, why can't we sue the individual employed by the USPS for tampering with our mail or assaulting us by throwing mail at our face? That person should have been fired. There should be a "standard" of behavior within the USPS that should be upheld and if they break it, then they should be fired.
Customers have legitimate complaints that should be heard and DEALT with properly, not retaliate against the customers! They basically are holding our mail hostage to retaliate!! Organize a sting with people in your community. Order something very large from wherever and track it down to its delivery day. Point is, customers are a joke to this company. I am fortunate in that my carrier is dead honest with me regarding all of the shenanigans that takes place at local Chicago post office.
They need to go private and give up a few days of garbage mail delivery in order to deliver packages the right way like every other company.
Station at Crenshaw does not pick up even when scheduled. Please change this. On a good day the Los Angeles district can man just over half of its routes. The service is trying to hire if you are interested. Any problem from no supervisor reporting for early morning duty who has the codes to open up the computer and print out the emails alerting the carrier that he has a pick up. To lack of carriers to prepare a vacant route thus that mail with the email alert is left in the station pending someone to prep it.
If a carrier is actually delivering that route with a pick up on the scheduled day, vacant routes due to broken bones, retirements and COVID family leave as dictated by federal law will see a remaining healthy carrier on his 8th to 12th working hours on any given day rotate to half of it every 3 days or so. No matter what you do or who is the boss it is physically impossible for 20 carriers to service 40 routes.
At 30 routes you run out of man hours. Delivering parcels, because of the medications for our veterans and the dead baby chicks from the newscast get priority. Our courier won't even deliver packages anymore. They just leave a slip that says no Redelivery and require you to go to the Post Office to pick it up. We even have parcel lockers in our complex and they won't use those anymore. Thinking about going to get a box at the UPS Store. I stopped ordering everything online that ships with USPS.
At least you can go pick yours up. I haven't received mail in over a month. I've gone to the post office twice a week every week and they don't know where mine is. I don't need another app, I need my mail delivered. The difference is that USPS has no sensible mechanism to provide feedback, other than the laughable suggestion that you file a complaint by email. I have done so on several recent occasions - at best, a form letter response.
At worst, no response at all. Here's an example: We sent a small parcel from Atlanta to Canada. It spent two weeks in Miami, then two weeks in Jacksonville The official response: "There was no issue, try re-sending the parcel". No apology, no refund, no explanation. That may be acceptable in the USA as an adequate response.
In Australia, that would merit a flogging. Hello Peter, Thank you for your comment. With respect, this response is just another form letter. I have no confidence that contacting the PSCAO will be anything other than a waste of my time: I will receive another form letter, this time with some form of apology relating to Covid. I may even get 'escalated'. Will I ever find out what happened for a month while the package toured Florida?
Will USPS have the decency to refund the cost? Probably not. I presume everyone is doing their best, in trying circumstances You're charging for a service, but seem incapable of performing it - and worse, have no effective remediation process when it all goes wrong.
Please provide a telephone number so I can speak to a human being. Recently, I seem to be getting all my mail, some from weeks ago, all in 1 day. Very frustrating. Why can't I get my mail daily as it comes in? Very surprised and disappointed to see first class mail taking over 3 weeks to get from Michigan to West Tennessee. I received mail in Afghanistan in one week, so this is terrible! I ordered my first Amazon package to be delivered to the Tennessee house and was horrified to see that it was handed off to the USPS for final delivery.
Of course, the package is late …. I'd like a call back If possible. I will send my cell number over to you guys so we can talk voice to voice when you lot email me about these issues.. Why does the USPS even have a tracking system at all? It's always wrong and utterly useless. They sent me two texts on Thursday telling me that my package was on time and would arrive on Friday. On Friday morning, I checked, and all it said was that it was running late, but still would arrive, eventually.
No location, no updated ETA. I live in Fayetteville, NC and I am no longer receiving my mail. I see the worker at our boxes daily. Sometimes twice a day on weekends. However over the past 2 weeks I have not received ANY mail.
Which is unusual considering my contract company is located out of state and sends packets quite often. I dont even get the coupon flyers or any other junk mail anymore. What gives?! Im tempted to talk to the postal worker. I can't miss important items from my employer. Especially since we are all on an alternating work from home or from our government offices. We moved to Texas for 3 months cause of work then came back to California We did change of address both times and made sure to update our addresses with our banks and etc.
Especially my wife. Only one time it was showed scanned on the informed delivery but it never showed. We had the lock changed and still no fix. So we went to the local post office they said nothing we can do said to leave.
I called the usps hotline was told nothing we can do. So now 9 months since our move we are not receiving mail. We even tried a hold mail at the post office and they told us nothing was being delivered there. So where is it going? Our bank and other places we receive mail from all told us there are not getting the mail sent back to them.
I need someone to get ahold of me. I am in contacts with retaining a lawyer help me with the matter. Please I am lost. I do not know what is going on with my postal office locally but they are not delivering my mail in a timely fashion and much of it never comes. I have several subscriptions to magazines that never get to me and other mail I always received regularly.
I am not even getting any flyers or junk mail either. I used to receive at least five pieces of mail a day. Then what mail I do get if often damaged or soaking wet on rainy days. Some days we also don't get our mail until after 9pm.
Is this because I complained before about this that it's getting worse and not better? I do know the regular mail person takes all kinds of "gifts" from people for special delivery into their homes for packages while those who can't afford to gift don't get the same service.
I am sick of it. On regular basis USPS does not deliver sensitive financial documents. We had cases when our mail was delivered to neighbors and mail from far away properties delivered to our mail box. We are not like millenials and don't live with our faces glued to the phones, trying to stay off the internet when we can, so we rely on paper delivery. I guess everyone in the country just has to dump USPS service at the first opportunity, because this USPS is not working for us, but for some crooks who are given our PII and financial info on the silver plate.
What a shame that all of this has turned into! I am quite unhappy with the postal service where I live. Immensely saddened by the delay, loss and constant misdelivery of mail. My credit card has been stolen.
Delays in first-class mail could also affect customers unevenly depending on the ZIP code. According to The Washington Post, the plan will disproportionately affect Western states and parts of Texas and Florida , for example.
Also, rural communities, low-income families and seniors tend to depend more on the Postal Service. Mail delays are a burden for those who risk fees or penalties for late rent checks or bills. They're also worrisome for those waiting for payments or important documents to arrive by post. We recommend you give yourself a healthy window to send important documents or confirm that mail sent by a specific post date will be accepted by your recipient.
Delivery lags could even be a matter of life and death for some people who depend on a mail-order medication system. Already during the pandemic, many people opting to receive prescriptions at home have faced problems receiving their life-saving medicine on time through the Postal Service. When DeJoy unveiled his year plan in March, he said , "The Postal Service's problems are serious … but they can be solved," while later acknowledging that there will be some "uncomfortable changes.
He's been under fire by Democratic lawmakers who accuse him of undermining and degrading service. He was also accused of intentionally slowing down mail ahead of the November presidential elections -- an allegation DeJoy has denied. The Justice Department is also investigating DeJoy over alleged campaign finance abuses.
And ethics watchdogs have recently exposed his continued financial ties to a major logistics contractor, XPO Logistics. Independent postal experts and other critics wonder why the agency would opt to slow down mail when it's already struggling to deliver mail on time.
The Postal Regulatory Commission issued an advisory opinion on July 20 that found that the estimated annual cost savings for the Postal Service's proposed service standard changes won't, in fact, lead to "much improvement" of the agency's current deficit woes. The commission also expressed worry that the Postal Service did not do any "operational or pilot testing" for the proposed changes.
A Postal Service representative said that customers can still use Priority Mail Express and Priority Mail services with a one- to three-day standard to ship letters, larger envelopes or packages within the contiguous United States. However, if you plan to use regular first-class mail or package service, the service recommends that you plan ahead and send your mail early in order for it to reach its destination on time. Another option is to compare rates and delivery estimates with competing carriers, like FedEx or UPS.
When sending or receiving a letter or parcel with the Postal Service, keep in mind that delivery estimates are just that -- estimates and not guarantees. The only service that offers a money-back guarantee for delivery within a two-day window is Priority Mail Express.
So unlike first-class mail or regular priority, you'll actually get a refund for a late delivery. If you're waiting on a letter or package that has an incorrect address or was stuck in a weather-related delay, the only way to intercept or reroute it is with a tracking number. Some Postal Service offerings automatically include tracking at no extra charge, like for first-class package service. But if you need tracking for first-class mail like a letter, flat or postcard or media mail, you'll have to pay an additional fee to get it certified.
According to the US Postal Service , adding a tracking service doesn't expedite or guarantee delivery. It just makes it possible to find your item if it's lost. If you are the recipient of a package and don't know the tracking number, you can reach out to the sender to get it and then check its status online.
Some of the main reasons why this happens include:. Every package comes with barcodes attached to it which are scanned at the facility. The scanning process can take longer as there are hundreds of packages to be scanned. Every time the barcode of your package is scanned, you receive an update related to your USPS shipment. In case, the scanner is malfunctioning or the process is interrupted or delayed due to some reason, then your USPS tracking feature status will not be updated.
Check quick solution when you lost Usps Tracking Number. Any kind of delay in scanning your package can lead to this problem. It can happen that the delivery staff has fallen sick and therefore, your package is not scanned.
Another reason could be weather conditions that can delay your package delivery. Heavy rain, snow, and thunderstorms can cause traffic problems and other damages that can delay the entire process.
Your package travels between different destinations where it needs to be scanned at every location. If the item gets delayed due to bad weather conditions, then the scanning will get delayed too. In this case, your tracking status will not get updated. But due to unexpected issues, it is stuck somewhere in the route. If your tracking info is not getting updated, then you should wait for a few days and see what happens. If it is still the same, then you should call USPS or mail them and ask them about your package.
You can also visit the last facility that is showing in your tracker and find out what happened to your package. Check the USPS website from here to send support mail. When talking to the customer representative, ask him to provide you with the tracking details of your parcel. Once you call the USPS customer service , they will make sure that you receive information on your package within 24 to 48 hours via mail or call.
The good thing is that they give you accurate information.
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